State-of-the-art Cloud solutions
by Softronics

Can I change my subscription during the subscription period?

You can adjust your subscription yourself at any time.

The credit of the current subscription will be credited to you when you order the new subscription.

Domains are the exception because they can only be reserved with fixed terms.

What happens if I do not renew my subscription?

Before your subscription expires, we will contact you three times by email.

• If you wish to renew your subscription, simply pay the invoice using your chosen payment method.
• If you do not want to renew your subscription, you do not have to do anything. However, we would be happy to receive a notification.

A domain transfer is merely an administrative change, whereby you change the provider, i.e. the biller, of your domain. When you order the domain, we will inform you that it is already occupied. By confirming that you are the owner and wish to transfer the domain, you can complete the ordering process.

Transfer-code or Authcode

To complete the transfer, you will need a transfer code or auth code. This key is made available to you by the current registrar and serves as security so that only those persons/companies who possess the key can transfer or take over your domain. The registrar is the company with which your domain is registered and to which you pay the annual fees.